Price Overrides and Discounts: POS Policies That Prevent Loss
A price override is supposed to be a safety valve. The shelf tag is wrong, the customer has a valid promotion, the system is lagging, or a manager needs to correct an order before it goes out the door. But every store that has dealt with shrink knows the other side of that safety valve: the more freedom you give at the register, the more opportunity you create. And the tricky part is that not all loss looks like theft. Some of it looks like “just fixing it,” while others lo